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We are looking for a Cyber Security Solutions Architect/Specialist to join us.
DEX is a family-feel integration company that is under constant growth. Our team provides services of design, implementation, and support of large-scale Data Centers to many businesses in Israel and abroad, while collaborating with
different Vendors such as Microsoft. The company supplies comprehensive solutions for complex Cloud and IT environments: Azure, Hybrid, On Premise, etc. We are looking for a people-oriented person who is a team player to join our truly special family.

Job description

A Security Architect/Specialist installs, implements, configures, and supports security systems in Cloud environments, providing large-scale Cloud Security solutions. The job includes hands-on activities in customers’ sites and remotely to ensure successful integration.

As a Cyber Security Solutions Architect/Specialist, you will handle different projects in diverse fields of knowledge and services such as:

• Microsoft Security infrastructures.
• Complex Cloud infrastructures.
• Escalation & troubleshooting.
• Writing automation processes & deployment.
• Microsoft Security services (Defender for Endpoint, Defender for Identity,
  Defender for Cloud, Defender for Cloud Apps).
• Microsoft Intune.
• Microsoft Purview & AIP.
• Azure AD Security.
• Azure PIM.
• Azure Sentinel.

We are looking for someone with personal qualities such as:

• Good communications and interpersonal skills.
• Strong executive presence with comforting representation to decision-makers.
• Initiative, results-oriented, self-learner, process-oriented, independent, and self-motivated.

Requirements

• Experience of 3+ years in the IT industry, specifically in Information Security.
• Experience in installing, configuring, and managing Microsoft Security products (Defender for Endpoint, Office, Identity, Intune).
• Experience in installing, configuring, and managing Azure Security products
  (Defender for Cloud, Sentinel, Azure AC CA).
• Experience in installing, configuring, and managing Microsoft products (Active Directory, SCCM).
• Experience in investigations of Information Security events & analysis of
  anomalies and maltreats.
• Experience in leading projects and managing complex technological tasks.
• In-depth understanding of security threats and systems susceptibility.
• Experience in Windows and Linux systems.
• High level English – writing, speaking, reading.
• Out-of-hours support availability.

Advantages

• Microsoft Certifications.
• Good understanding of Data Center Networking (TCP/IP, etc.)
• Experience in Power Shell/Python/Perl/Bash.
• Experience in Microsoft Cloud services (Azure, Office 365).
• Experience in Security solutions (EDR, ATA, CABS, etc.).

We are looking for an IT Solutions Architect to join us.
DEX is a family-feel integration company that is under constant growth. Our team provides services of design, implementation, and support of large-scale Data Centers to many businesses in Israel and abroad, while collaborating with
different Vendors such as Microsoft. The company supplies comprehensive solutions
for complex Cloud and IT environments: Azure, Hybrid, On Premise, etc. We are looking for a people-oriented person who is a team player to join our truly special family.

Job description

An IT Solutions Architect installs, implements, configures, and supports IT
infrastructures, providing large-scale IT solutions. The job includes hands-on
activities in customers’ sites and remotely to ensure successful integration.
As an IT Solutions Architect, you will handle different projects in diverse fields of
knowledge and services such as:

• IT infrastructures.
• Escalation & troubleshooting.
• VMware, vSphere.
• Microsoft systems (AD, Exchange, SCMM, Intune, Terminal Server).
• Storage systems (EMC, NETAPP, HPE).
• Network & Communication systems (FW, Switches, Router).
• Systems Backups.
• Operation systems (Windows, Linux).
• Office 365 services.

We are looking for someone with personal qualities such as:

• Good communications and interpersonal skills.
• Strong executive presence with comforting representation to decision-makers.
• Initiative, results-oriented, self-learner, process-oriented, independent, and
  self-motivated.

Requirements

• Experience of 3+ years in the IT industry.
• Experience in installing, configuring, and managing Microsoft products (SCCM, Exchange, Active Directory, etc.).
• Experience in Microsoft Office 365 Cloud services.
• Experience in installing, configuring, and managing VMware/Hyper-V.
• Experience in managing Windows systems.
• High level English – writing, speaking, reading.
• Out-of-hours support availability.

Advantages

• Microsoft Certifications.
• Good understanding of Storage Architectures.
• Good understanding of Data Center Networking (TCP/IP, etc.)
• Experience in Power Shell/Python/Perl/Bash.
• Experience in managing Linux systems.

We are looking for a Support Engineer to join us.
DEX is a family-feel integration company that is under constant growth. Our team provides services of design, implementation, and support of large-scale Data Centers to many businesses in Israel and abroad, while collaborating with
different Vendors such as Microsoft. The company supplies comprehensive solutions for complex Cloud and IT environments: Azure, Hybrid, On Premise, etc. We are looking for a people-oriented person who is a team player to join our truly special family.

Job Description

A Support Engineer is a part of the Cloud Operation Center (CLOC). DEX CLOC is manned by highly trained Support Engineers and Cloud Specialists, and advanced Management Tools built for complex Cloud Architecture.  

As a Support Engineer, you will provide remote and on-site support in IT, Office, Communication, Computers & Printers, Microsoft Environments (Exchange, Active Directory, Windows). As part of the CLOC team, you will handle: 

• Monitoring System for Security, Availability, and Performance issues. 
• Facilitating problems before they escalate. 
• Meeting our Service Level Agreements (SLA). 

• Generating reports that provide insightful information. 
• Forecasting demands for computational resources. 
• Providing aid in Cloud Operation activities. 

We are looking for person with personal qualities such as: 

• Good communication ability and interpersonal skills. 
• Strong executive presence with comforting representation to decision-makers. 

• Initiative, results-oriented, self-learner, process-oriented, independent, and self-motivated.  

Requirements

• Experience of 2+ years in providing Infrastructure Technical Support. 
• Experience in a Microsoft environment (especially Azure and 365).  

• High level English (reading, writing, speaking). 
• High service and independent learning abilities. 

Advantages

• Experience in a Teamwork Environment. 
• Relevant Microsoft Certificates. 

We are looking for a Pre-Sale Cloud Architect to join us.

DEX is a family-feel integration company that is under constant growth. Our team provides services of design, implementation, and support of large-scale Data Centers to many businesses in Israel and abroad, while collaborating with
different Vendors such as Microsoft. The company supplies comprehensive solutions for complex Cloud and IT environments: Azure, Hybrid, On Premise, etc. We are looking for a people-oriented person who is a team player to join our truly special family.

As Pre Sale-Architect, you will play a crucial role in our organization by providing technical expertise to develop the relationship with our customers at pre-sale stages. Your primary responsibility will be to engage with customers, understand their unique requirements, and design Cloud systems architectures that align with their business objectives. You will collaborate closely with our sales and engineering teams to ensure the successful analysis of customer requirements and matching the right solutions with the suitable commercial framework.

Responsibilities:

• Act as a trusted advisor to customers, building and nurturing trust and domain expertise-based relationships.
• Serve as the primary technical point of contact for customers in pre-sale stages,
  understanding their needs and challenges and providing appropriate solutions.
• Design and architect Cloud systems based on customer requirements, leveraging your expertise in IT systems architecture design and Direct Experts (DEX) unique services.
• Conduct webinars, product demonstrations, proof-of-concepts, and technical
  presentations to showcase the value and capabilities of our solutions.
• Collaborate with the sales team to develop comprehensive proposals and statements of work (SOWs) that address customer needs.
• Provide pre-sales support, including troubleshooting, resolving technical issues, and ensuring customer satisfaction.
• Contribute to content creation efforts, including linkedin posts, newsletter and customer community articles, technical documentation/videos, to educate and engage customers.
• Stay up to date with the latest industry trends and technologies, continuously expanding your knowledge and expertise.
• Maintain knowledge of the company’s strategic vendors solutions as well as the
  commercial options and required processes for delivery.

Requirements

• Professional-level proficiency in English, with excellent verbal and written communication skills.
• Proven experience in IT systems architecture design, with a deep understanding of infrastructure components, networking, and cloud technologies.
• Strong problem-solving and analytical skills, with the ability to think strategically and adapt to changing customer needs.
• Excellent presentation skills and the ability to convey complex technical concepts in a clear and concise manner.

Advantages

• Background in an IDF (Israel Defense Forces) IT unit as military service is a strong advantage.
• Experience working directly with customers, providing technical support, and delivering exceptional service.
• Affection for content creation, such as writing technical documentation, blog posts, or creating video tutorials.
• Relevant certifications, such as CCNA, AWS Certified Solutions Architect, or Microsoft Certified: Azure Solutions Architect, are highly desirable.
• Bachelor’s degree in computer science, Information Technology, or a related field.

We are looking for a Pre-Sale Cloud Architect to join us.

DEX is a family-feel integration company that is under constant growth. Our team provides services of design, implementation, and support of large-scale Data Centers to many businesses in Israel and abroad, while collaborating with
different Vendors such as Microsoft. The company supplies comprehensive solutions for complex Cloud and IT environments: Azure, Hybrid, On Premise, etc. We are looking for a people-oriented person who is a team player to join our truly special family.

As Pre Sale-Architect, you will play a crucial role in our organization by providing technical expertise to develop the relationship with our customers at pre-sale stages. Your primary responsibility will be to engage with customers, understand their unique requirements, and design Cyber Security and Modern Work systems architectures that align with their business objectives. You will collaborate closely with our sales and engineering teams to ensure the successful analysis of customer requirements and matching the right solutions with the suitable commercial framework.

Responsibilities:

• Act as a trusted advisor to customers, building and nurturing trust and domain expertise-based relationships.
• Serve as the primary technical point of contact for customers in pre-sale stages,
  understanding their needs and challenges, and providing appropriate solutions.
• Design and architect Cloud systems based on customer requirements, leveraging your expertise in IT systems architecture design and Direct Experts (DEX) unique services.
• Conduct webinars, product demonstrations, proof-of-concepts, and technical presentations to showcase the value and capabilities of our solutions.
• Collaborate with the sales team to develop comprehensive proposals and statements of work (SOWs) that address customer needs.
• Provide pre-sales support, including troubleshooting, resolving technical issues, and ensuring customer satisfaction. Contribute to content creation efforts, including linkedin posts, newsletter and customer community articles, technical documentation/videos, to educate and engage customers.
• Stay up to date with the latest industry trends and technologies, continuously expanding your knowledge and expertise.
• Maintain knowledge of the company’s strategic vendors solutions as well as the
  commercial options and required processes for delivery.

Requirements

• Professional-level proficiency in English, with excellent verbal and written communication skills.
• Proven experience in Cyber Security and IT systems architecture design, with a deep understanding of infrastructure components, networking, and cloud technologies.
• Strong problem-solving and analytical skills, with the ability to think strategically and adapt to changing customer needs.
• Excellent presentation skills and the ability to convey complex technical concepts in a clear and concise manner.

Advantages

• Background in an IDF (Israel Defense Forces) IT unit as military service is a strong advantage.
• Experience working directly with customers, providing technical support, and delivering exceptional service.
• Affection for content creation, such as writing technical documentation, blog posts, or creating video tutorials.
• Relevant certifications, such as CCNA, Microsoft Certified: Cyber Security Architect Expert, are highly desirable.
• Bachelor’s degree in computer science, Information Technology, or a related field.

We are looking for a Customer Sucess Account Manager to join us. 

DEX is a family-feel integration company that is under constant growth. Our team provides services of design, implementation, and support of large-scale Data Centers to many businesses in Israel and abroad, while collaborating with different Vendors such as Microsoft. The company supplies comprehensive solutions for complex Cloud and IT environments: Azure, Hybrid, On Premise, etc.
We are looking for a people-oriented person who is a team player to join our truly special family. 

Job description 

The Account Manager will be responsible for building and maintaining strong relationships within assigned accounts and ensuring high levels of customer satisfaction at a concierge level service. As an account Manager, you should demonstrate core abilities and understanding of customer care, genuine curiosity about customers’ needs in terms of business & support, strong technical orientation, and an ability to provide custom-tailed solutions for a variety of scenarios.  

The position includes: 

• Managing complex Enterprise clients’ relationships throughout the post-sales customer lifecycle. 
• Building our relationships with customers while serving as a trusted adviser to each client. 
• Engaging with customers regularly: presenting executive briefings, managing escalations, and conducting regular status calls. 

• Identifying and achieving targets for renewal rates and opportunities of customer satisfaction expansions (such as upsell and cross-sell). 

• Serving as the voice of the customers internally, representing their needs and/or challenges to our different departments.  
• Working closely with the technical teams, project managers, sales department, CTO, and CEO, to ensure that customers’ needs and demands are quickly resolved. 

We are looking for someone with personal qualities such as: 

• Good communications and interpersonal skills. 

• Strong executive presence with comforting representation to decision-makers. 
• Initiative, results-oriented, self-learner, process-oriented, independent, and self-motivated.  

Requirements

• Experience of 2+ years as an Enterprise Account Manager.  
• Previous experience in Cloud / Saas / Cyber companies. 
• Experience in managing multiple accounts simultaneously.  
• Experience in handling multiple types of services/products/solutions. 
• Experience in managing B2B projects.  

• Experience in using CRM, SAP, Monday, Office applications. 
• High level English – reading, writing, speaking.  

Advantages

• Familiarity with complex products and technologies (preferably IT, virtualization, or AI tech) 
• Relevant academic education.  

• Relevant Certifications. 

We are looking for a Sales manager to spread the word, expand our business, and install base and leverage with existing customers. We are looking for a person, who fully understands the customers’ technical and business needs, to work side by side with our customers for achieving the desired results.

​

Direct Experts is a highly skilled and experienced provider of Advanced Technology Solutions. While providing comprehensive IT solutions, the company specializes as well in design, implementation and support of complex IT environments. ​

The company’s unique lays in the quality of its experts who grew within the Israeli Army technological units of the Israeli army. Our team is highly professional, equipped with proven experience in variety of advanced technologies and business’ processes. Therefore, our team experts the ability to spot and deploy integrated solutions in complex environments.

Requirements

• Manage full sales cycle.
• Represent and transport successfully all Direct Experts Solutions portfolios which include professional services and solutions offered by leading technology Vendors.
• Coordination and execution of all the required sales’ related activities within a set of accounts, to achieve assigned financial sales objectives.
• Prospecting and identifying new business opportunities, leveraging and managing existing customers & pipeline.
• Expanding Direct Experts and its Vendors’ offered solutions & services to various industries.
• Engagement with various functions and decisions’ makers within potential and existing customers.
• Working with all market segments, spanning from high-tech & start-up companies through leading global enterprises, public and industrials sectors, financials and educational institutions and more.
• Cooperating with leading technologies business partners.

Advantages

• BA / MA in Marketing or any other relevant degree from a recognized educational institute.
• Proven experience in sales role for all market segments, preferred in enterprise and global companies.
• High level communication skills, enabling engagement with both C-level decision makers as well as developers & IT experts.
• Strong leadership skills.
• Ability to work in complex, matrix managed organizational environments.
• High understanding of, and the ability to communicate on innovative IT technologies’, advantages, and their added values to the customer, as well as the capability to simplify the matter.
• Creative problem solver and open minded.
• Technical and Professional Expertise of at least two years of frontal and direct customer selling experience.
• Fluent Hebrew & English: verbal, reading & writing.
• Preferred Technical and Professional Experience & Basic Knowledge of IT infrastructure and Cloud computing.